Factro

Monitor, measure and manage operations through voice and chat interaction to improve operational efficiency

Process Insights

Factro helps to manage the shop floor operations efficiently from anywhere with a simple voice conversation

Objectives

Business excellence through conversations

  • Which plants are performing best against our costs.?
  • How many days of inventory exists in each warehouse? Are we meeting demand?
  • What costs have we incurred as a result of our supplier’s manufacturing interruptions?
  • Which plants are performing best against our costs? Has this changed over time?
  • How close are my material forecasts to actual results?
  • What lead times are required to fulfill an order?
  • How long is our delivery cycle time?
  • Is our lead-time responsiveness improving?
  • Material from which vendor attributes to maximum goods return?

Metrics

  • % R&D cost to revenue
  • Time to market for New products and services
  • Revenue from new products
  • No. of patents
  • % Purchasing spend to revenue
  • PR to PO conversion cycle time
  • No. of active suppliers / buyers
  • % cost reduction and avoidance
  • Process cost per PO
  • Number of supply disruptions
  • Customer satisfaction index
  • Complaint Resolution Time
  • No. of claims settled
  • % Service compliance
  • % customers connected
  • No. of new products and services captured
  • Price optimization ideas
  • No. of new customers and
    markets added
  • % growth in sales
  • New products and substitutes identified
  • % profitability of key accounts
  • Order Management cycle time
  • Pricing revisions
  • Success of marketing campaign
  • % Storage space saturation
  • Damages in storage and handling
  • Gate In Gate out cycle time
  • On time delivery %
  • % WH and Distribution cost
  • Carriers and 3PL performance
  • First Quality%
  • Quality Degradation %
  • Rework %
  • Scrap %
  • No. of justified complaints
  • QMS compliance
  • Cost of Poor Quality
  • % Production variance with target
  • Cost per changeover
  • Operations cost – Fixed and Variable
  • % Return on Assets
  • % Plant efficiency
  • Inventory Turns
  • % Reduction in Energy consumption and emissions
  • Safety performance - LTI

Metrics

Product Development

  • % R&D cost to revenue
  • Time to market for New products and services
  • Revenue from new products
  • No. of patents

Procurement

  • % Purchasing spend to revenue
  • PR to PO conversion cycle time
  • No. of active suppliers / buyers
  • % cost reduction and avoidance
  • Process cost per PO
  • Number of supply disruptions

After Sales

  • Customer satisfaction index
  • Complaint Resolution Time
  • No. of claims settled
  • % Service compliance
  • % customers connected
  • No. of new products and services captured
  • Price optimization ideas

Manufacturing

  • % Production variance with target
  • Cost per changeover
  • Operations cost – Fixed and Variable
  • % Return on Assets
  • % Plant efficiency
  • Inventory Turns
  • % Reduction in Energy consumption and emissions
  • Safety performance - LTI

Sales & Marketing

  • No. of new customers and markets added
  • % growth in sales
  • New products and substitutes identified
  • % profitability of key accounts
  • Order Management cycle time
  • Pricing revisions
  • Success of marketing campaign

Storage & Distribution

  • % Storage space saturation
  • Damages in storage and handling
  • Gate In Gate out cycle time
  • On time delivery %
  • % WH and Distribution cost
  • Carriers and 3PL performance

Quality

  • First Quality%
  • Quality Degradation %
  • Rework %
  • Scrap %
  • No. of justified complaints
  • QMS compliance
  • Cost of Poor Quality

System Integration

Intelligent Systems & Devices Conversational Voice and Chat based Analytics and Operational processes
Analytics Diagnostic, Predictive and Prescriptive Analytical Models & Decision Automation Systems
Information Repository Integrated Information Repository
Data Processing & Wrangling Data Integration, Linking Lineage and Wrangling
Data Acquisition
Third Party Data Enterprise Data IOT & Device Data Feature Extraction from Images Entities, Intent,Emotions from Voice and Text
Data Repositories
  • Product Design

  • Procurement and Supplier

  • Production Plan and Status

  • Labor Management


  • Quality Control

  • Logistics