Conversational Insights and Action Platform

Platform understands user behavior, context and intent of the conversation and uses machine learning, data science and cognitive techniques to deliver personalized insights and actions.

Platform features

Design the conversation

Conversations without grounded knowledge and context is just a chatter. Intelligent conversations are centered on context, domain and subject knowledge. platform creates, aggregates and complements knowledge graphs and thus enables smart, automated and actionable insights.

Service Channels understands user input as well as delivering the output in the form of voice or text in different channels like the traditional web or mobile along with the modern voice-first devices like Alexa and GoogleHome.